Volunteer Services Program Assistant, Seattle Cancer Care Alliance

February 2016 - September 2017
Seattle, WA

• Supervised and managed 50+ volunteers in two direct-service roles

• Responsible for the design, writing, and editing of all communication methods: annual report, quarterly newsletter, Facebook, and monthly all-volunteer emails

• Increased the number of regular volunteers in a volunteer music program from 3 to 21

• Maintained an 85% request-filled rate for a volunteer transportation program while the number of requests were up 15% YOY

• Assisted with volunteer trainings and on-boarding procedures

Relay For Life Community Manager,
American Cancer Society

November 2013 - September 2015
Seattle, WA

• Supported a portfolio of four grass-roots, community fundraising events that brought in $367,000 gross in 2015

• Recruited, trained, and coached key committee roles that were previously unfilled, including event leads

• Improved a $250,000 Relay from a 74 customer satisfaction score (CSS) in 2013 to an 86 CSS in 2015

• Engaged in community outreach in four communities to bring in new sponsors, teams, and ACS constituents

• Provided coaching and resources to fellow Community Managers in Western Washington who were new to student events

Resources Chair,
National Collegiate Advisory Team
for the American Cancer Society

November 2012 - January 2014

• Worked virtually with a business-like team to implement strategies for success in the collegiate Relay market

• Developed content and facilitated workshops attended by top student Relay participants at a nationwide summit

• Created, standardized, and promoted resources to be used by 500 Relay For Life college events across the country

Student Organization Assistant,
Chapman University

August 2010 - May 2013
Orange, CA

• Consulted with over 100 student organizations and clubs

• Planned and implemented a student organization retreat attended by 90 organizations and 180 students

• Led several trainings a month in leadership, event planning, departmental guidelines, and club registration

Speaker's Bureau Intern,

Make-a-Wish

(Orange County and the Inland Empire)

May 2012 - August 2012
Tustin, CA

• Planned and helped lead trainings for new volunteer speakers and discussion groups for returning volunteers

• Implemented new methods of communication for volunteer speakers, such as discussion boards

• Vetted and cleaned up current volunteer database using Blackbaud and Excel

Tobacco Use Prevention Program Intern,
Orange County Health Care Agency

January 2012 - May 2012
Santa Ana, CA

• Increased the youth cessation outreach program by creating new marketing materials to gain better participation

• Monitored tobacco cessation program efficacy through follow up calls to past participants